મેટ્રિક્સ
 
 

ઇન્ટેન્સ ટેકનોલોજી

બીએસઈ: 532326  |  ઍનઍસઈ : INTENTECH  |  ISIN: INE781A01025  |  Computers - Software Medium & Small

શોધો ઇન્ટેન્સ ટેકનોલોજી કનેક્શન � Mar 14
ચેરમેનનું ભાષણ વર્ષ : Mar '15
 Dear Shareholders,
 
 This financial year was the year of global expansion for Intense
 Technologies.  With enterprises world-over wanting to enhance agility
 by digitally transforming their customer centric business processes,
 our UniServe platform is helping them do this in the fastest
 possible way!
 
 This financial year your company clocked revenues of Rs. 4,948.07 Lakhs
 and PBT of Rs. 802.09 Lakhs compared to last year''s revenues of Rs.
 4,679.24 and PBT of Rs. 1,244.04 Lakhs. Though there was a steady
 increase in topline, our investments in new geographies increased our
 expenses impacting the bottom line. Our investments in European market
 are showing promising results within the short span of beginning our
 operations last year.
 
 Boosting our confidence was the signing of a multi-year, multi-country
 agreement with the procurement company of one of the world''s largest
 communication service providers for our solutions.
 
 We are proud of being named by Forrester in their report titled Top 10
 Hot and Emerging Business Technology Vendors of India to watch out in
 2015. We were also prominently featured in Gartner''s Magic Quadrant as
 notable vendor for communications industry in the Customer
 Communications Management domain.
 
 Our value proposition that differentiates us from our competitors is
 the speed at which we transform the business processes of enterprises
 without mandating replacement of existing systems. With our platform,
 enterprises need not wait for their long term, high risk transformation
 projects to realize the benefits of enhanced customer experience.
 
 Our solutions propitiously impact core revenues of our customers.
 Because of this they become mission critical applications. The good
 news is that this gives us the opportunity to build long term relations
 with them and keep generating continuous stream of revenues, but the
 flip side is that the selling cycles are too long.
 
 Enterprises implementing our solution have experienced business
 benefits of improved revenues, reduced operational expenses and swifter
 operations suiting digital customers. The comprehensiveness of the
 platform in digitalizing customer experience lifecycle with
 capabilities for analytics is unique in the industry.
 
 Although our platform is vertical agnostic, because of the strong
 domain knowledge and huge customer references we have acquired in the
 telecom industry, we continue to focus on this industry in global
 markets. Our strategy has been to build relations with our customers
 having global presence to increase market penetration through cross
 references.
 
 This year we were able to realize better value of the license from our
 global deals because of new pricing model. The new pricing model helps
 us to gain sustainable revenues based on the growth of our customers''
 subscriber base.
 
 Our growth strategy has been to acquire marquee multi-national
 companies and actively pursue strategies of up-selling and
 cross-selling across different regions of their operations.
 
 During the year we have continued our investments to elevate our brand
 in USA, Europe, MEA and APAC regions by setting up operations teams and
 initiating marketing activities. We are seeing a good pipe being built
 in different regions.
 
 Here in India, we have gained good traction in the insurance vertical
 and have leading private players subscribing to our solutions. Banking
 vertical in Middle East has immense potential for our solutions and we
 have bagged orders from leading players for enhancing their customer
 experience. The digital and e-governance initiatives of the Government
 of India have opened up good opportunities for us to enter the public
 sector domain in a big way.
 
 The flexibility of our platform to imbibe big data analytics on
 customer / citizen information for personalized omni-channel
 engagement, ability of hosting our solutions on cloud and development
 of mobile apps and self- service portals are unique and extend
 compelling value propositions to enterprises looking to digitally
 transform their processes. We are cognizant of the fact that machine to
 machine interactions and Internet of Things are going to be a reality
 in near future and we are investing in enhancing the robustness of our
 platform to suit these developments.
 
 As an organization, your company continues to be driven by passion to
 build world class products that help enterprises improve their agility
 of redefining customer-centrality. Our investments in our people,
 capabilities, technology and infrastructure continue to ensure the
 Company remains relevant to our customers and close to their business.
 
 I look forward to your support and encouragement to help the Company
 scale newer heights in the coming years.
 
 C.K.Shastri
 Chairman & Managing Director
 
 
 
સ્તોત્ર: રેલીગેર ટેકનોવા


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